Shipping policy
Thank you for shopping with Urban Cart Co.! We’re committed to getting your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- International: 10–20 business days
Please note that shipping times may vary depending on your location and carrier delays.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can track your package.
Shipping Costs
Shipping costs are calculated at checkout. Free shipping may be offered on select products or promotions.
Delays
We are not responsible for delays caused by shipping carriers, weather, customs, or incorrect shipping information provided by the customer.
Lost or Stolen Packages
Urban Cart Co. is not responsible for lost or stolen packages marked as delivered. Please contact the shipping carrier directly if this happens.
Incorrect Address
Please double-check your shipping address before placing an order. Orders sent to the wrong address provided by the customer may not be eligible for a refund.
Contact Us
If you have any questions about your order or shipping, contact us at: Dacoatawilliams97@gmail.com